Thank you for choosing Jijyra.com for your t-shirt purchases. We are committed to ensuring your satisfaction with every order. Please review our return policy below:
Return Window: You may return your t-shirt(s) within 3 days of delivery for a full refund or exchange. We understand that sometimes things don’t work out as expected, and we’re here to assist you in the process.
Conditions for Returns:
- The t-shirt must be unworn, unwashed, and in brand new condition with all original tags attached.
- Please ensure that the t-shirt is free from any odors, stains, or damages.
- Returns must be in the original packaging or a similar protective packaging to prevent damage during transit.
- Any promotional items or free gifts received with the t-shirt must also be returned
- Mismatch in the size
Non-Returnable Items:
- Personalized or customized t-shirts.
- T-shirts that have been worn, washed, or altered in any way.
- T-shirts purchased during clearance sales or marked as final sale.
Return Process: To initiate a return, please contact our customer support team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed with the return.
Refund Process: Upon receiving your returned t-shirt and inspecting it for compliance with our return policy, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow [10 to 15] business days for the refund to reflect in your account, depending on your payment provider’s policies.
Exchanges: If you wish to exchange your t-shirt for a different size, color, or style, please contact our customer support team for assistance. Exchanges are subject to product availability.
Shipping Costs: The customer is responsible for covering the shipping costs associated with returning the t-shirt unless the return is due to a mistake on our part or a defective product.
Damaged or Defective Products: If you receive a damaged or defective t-shirt, please notify us immediately. We will arrange for a replacement or refund as per your preference, and we will cover the return shipping costs.
Cancellations: Orders can be cancelled before they are shipped. Once the order is shipped, it cannot be cancelled. Please refer to our cancellation policy for more details.
Contact Us: If you have any questions about our return policy or need assistance with a return, please contact us at jijyra@gmail.com. Our customer support team is here to help.
Note: This return policy is subject to change without prior notice. Please review this policy periodically for any updates or modifications.
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